Right now the meraki devices failover after a 300s waiting period while testing is being done prior to the device switching from WAN1 to WAN2. IN this soft failure situation the customer is having all kinds of issues connecting externally. There should be configurable settings in the device. IN an RDP environment any latency or loss above 3 - 5 seconds and end users start to freeze and get disconnected from sessions. IF soft wan failures due to latency and loss were configurable so you didnt have to wait the full 300 seconds this would be ideal. Fail after 3 missed pings. This way connection based items such as RDP are limited in the outage time they have to take.
Customer support service by UserEcho